As a forward-thinking education institution, RMIT wanted to explore the role of identity, reputation and tertiary credentials for students of today’s education system.

How did Typehuman help?

To explore this, TypeHuman conducted ethnographic research to uncover insights into the current tertiary student experience. A larger trend was identified for the tertiary sector, which is the unbundling of the university degree. This could be accelerated by blockchain, or verifiable credential technologies, which led to a test and learn scenario to better understand the value of a persistent education history record.

The Outcomes

We were able to deploy a rapid prototyping methodology of a blockchain credential system to uncover user experience insights with students, and make recommendations that align with the University’s strategy for industry wide blockchain based digital records of education histories.

An existing vendor was then engaged to pilot a credentials system.

Our Role


Customer research

Technology foresight


RMIT University

More information

RMIT University

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